Privacy Policy

1. Overview

Paramount Dispatch Solution (“Paramount Dispatch,” “we,” “us,” or “our”) values your privacy and takes the protection of your personal information seriously.

This Privacy Policy describes how we gather, use, share, and safeguard your information when you visit https://paramountdispatchservices.com/, get in touch with us, order our services, or otherwise communicate with us.

2. Information We Gather

Depending on how you engage with us, we may collect the following:

• Contact details, such as your name, email address, and phone number.
• Business and service details that you choose to share with us.
• Order, payment, and service-related records.
• Messages and inquiries you send us, including customer support requests.
• Website usage data gathered through cookies or similar tools, where applicable.

3. How We Use Your Information

We may use the information we collect to:

• Deliver and administer our services.
• Answer your questions and provide customer support.
• Process orders and keep you updated on your service.
• Arrange consultations and appointments.
• Send text messages where you have given the required consent.
• Keep our website secure, detect and prevent fraud, and meet our legal obligations.
• Enhance our website and your overall experience with us.

4. SMS Communications and Mobile Information

Paramount Dispatch Solution may send text messages to individuals who have given the required consent. Depending on the messaging program, these messages may include replies to support requests, service notifications, status updates, and appointment reminders.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent records are not shared with any third party, except for service providers who help us deliver our messaging services and are authorized to use that information only for that purpose.

We never sell or rent mobile phone numbers or SMS consent records to third parties for their own marketing.

Agreeing to receive SMS messages is not required to purchase any goods or services from us.

Message frequency may vary. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for assistance.

5. How We Share Information

We do not sell your personal information.

We may share information with service providers that support our website hosting, payment processing, customer support, business operations, or SMS delivery, but only as needed to provide our services.

These providers can access only the information reasonably required to carry out their tasks and are bound to handle it in line with applicable contractual and legal requirements.

We may also disclose information when the law requires it, when needed to protect our rights, or to address security and fraud concerns.

The limits on sharing mobile information and SMS opt-in data described in Section 4 apply regardless of anything else in this Privacy Policy.

6. Data Security and Retention

We apply reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

We keep information only as long as reasonably necessary for the purposes outlined in this policy, including delivering services, maintaining records, resolving disputes, and complying with legal requirements.

Please be aware that no method of electronic transmission or storage is completely secure.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to enable key features, understand how the site is used, and improve your experience. Where available, you can control cookies through your browser settings.

8. Third-Party Websites and Platforms

Our website or services may contain links to third-party platforms, such as e-commerce, payment, hosting, and advertising services. These platforms have their own privacy policies and terms, and we encourage you to read them before sharing information with them directly.

9. Your Choices and Rights

Depending on the law that applies to you, you may have the right to access, correct, or request deletion of certain personal information we hold about you.

You can opt out of SMS messages at any time by replying STOP to any message, or reply HELP for assistance.

To make a privacy-related request, please use the contact details below.

10. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page along with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out: